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Beware this tax refund scam

If an email comes into your inbox promising you a tax refund, don't get too excited - it's likely to be fake.

This article is now out of date. For the latest information, please read Watch out for these HMRC tax refund scams

A new set of scam emails supposedly from HM Revenue & Customs (HMRC) have been sent out in an attempt to con us into handing over our bank details.

I’ve seen two emails, one of which landed in my Junk folder, both of which look fairly genuine and both promising a refund of over £200.

The first, from the email address customers@hmrc.gov.uk, claims that the recipient is due a tax refund of £256.99. It says: “Due to the high volume of refunds you must complete the on line application, the telephone help line is unable to assist with this application.”

There is a link to a website where you are asked to enter your bank details to claim the ‘refund’.

The second scam, which has been highlighted by antivirus software company Bitdefender, looks even more authentic. It has the official HMRC logo and a link to the official website.

Bitdefender says that this scam is more sophisticated in that the online form you are asked to complete downloads on to your computer. This means it bypasses anti-virus systems that might otherwise alert you to the fact that it’s a scam.

An estimated three million people are expected to be contacted about a tax refund between now and October.

However, HMRC will never contact you by email to tell you about a tax refund, only by post. So if you receive an email promising a tax refund, delete it.

More on scams

How to get your money back after a scam

How to spot a fake £1 coin

Sneakiest phone scams

Tony Levene's scams blog

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  • 19 November 2012

    Iv just become a victim of this email . i received it 2 days ago and usually emails like this would go in my junk file . With xmas round the corner i am a bit short, so when i read the email ( i have never received one before ) i couldn't believe my luck so i stupidly entered my account details not thinking . After a day i realised it was a scam so got on the phone to the bank straight away luckily no money had been taken out so the bank sorted it all out for me . I am only young and a bit naive so i have learnt my lesson . Don't know how anyone could be so heartless to try and scam someone a few weeks before xmas !

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  • 29 October 2012

    Can we make it clear that the email addresses above are NOT used to send these emails. False/forged email addresses are shown but the emails do not originate from .gov.uk servers and anyone with a hint of internet savvy can view the source email to see that it comes from weird ISP's with no plausible connection to the UK government.

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  • 29 October 2012

    The example letter is dated 2012 but the comments on this thread started in Feb 2010?

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