Top

Fraud reaches new record high

Fraud figures jumped 9% in 2011, with identity fraud one of the main culprits. So how do you protect yourself?

2011 was a bumper year for fraudsters. According to the latest figures from the UK’s fraud prevention service, CIFAS, over 236,500 frauds were identified by members across the year, the highest ever.

That’s a jump of 9% year-on-year. And it’s ordinary individuals that are suffering as a result – there were more than 120,000 individual cases with an identifiable victim.

Let’s take a look at the biggest fraud risers, and how to combat them.

Identity theft

For fraudsters, getting hold of someone’s personal data is manna from heaven. Almost half of all frauds identified last year involved the impersonation of another person, or the use of completely false identities.

Indeed, identity fraud continues to be a dominant form of fraud, accounting for almost half of all frauds in 2011. In fact, the number of identity fraud cases jumped by a whopping 10% last year.

As the name suggests, identify fraud is where a thief takes over your identity in order to sign up for credit or purchase goods or services. They get to enjoy those purchases, but you’re the one that is charged for them!

Your identity could be stolen in all sorts of different ways. Maybe fraudsters got hold of your personal details due to you being a little complacent when disposing of official documents. Or maybe you responded to a phishing email.

For a guide to some of the ways fraudsters may utilise to pilfer your identity, check out Seven sneaky identity theft tricks.

Getting hold of your identity is just the start though, and can lead to further forms of fraud.

Application fraud

Application fraud for example accounted for 43,263 cases reported by CIFAS members last year. This is where fraudsters open an account in someone else’s name, using fake or stolen documents.

It spans everything from a monthly mobile phone contract to a mortgage.

Facility takeover

Also known as account takeover, this is where the fraudsters pose as the actual customer and assume control of a legitimate account. This could be your credit card account, bank account, email or even something like your account with your broadband provider.

Once they have assumed control, they then make fraudulent transactions. According to Action Fraud, online accounts that are taken over in this way are usually down to the victims being caught out by phishing, spyware or malware scams.

There were more than 25,000 cases of facility takeover reported last year, representing a jump of more than 18%.

Protecting your identity

There are some very simple steps you can take to ensure that your identity is as safe as possible.

1) Be vigilant with documents with your personal details on

My wife is a passionate shredder. Anything that we don’t need to keep for your own records gets shredded and recycled. Don’t just chuck yours in the bin!

2)  Check your statements carefully

If anything untoward appears on your statement, make sure you report it to your bank. If you have been caught out by a fraudster, acting quickly will save you a lot of bother!

3) Don’t trust unsolicited calls or emails

Your bank will NEVER email you with a link, asking you to follow it and then fill in your personal details. Similarly, if you receive a phone call out of the blue from someone claiming to be your bank, be on your guard. With phonecalls, if you are concerned, simply hang up and then ring your bank directly.

4) If you move house, make sure your post is redirected

Also, if your post is delivered to a communal area, make sure it is as secure as possible. See if you can get a lockable postbox, for example.

5) Keep on top of your credit record

    If you monitor your credit record regularly, you’ll know if anyone attempts to open a new account or take out credit in your name. You can get a free trial with Experian courtesy of lovemoney.com.

    Misuse of facility

    The last form of fraud that I’m going to look at is somewhat different to identity-related frauds.

    Misuse of facility is a growing problem, with a whopping 53,996 cases across 2011.

    In the words of CIFAS, this is ‘one of the most disconcerting fraud types’. In this form of fraud, the account is opened completely legitimately. However, while the account is above board, it’s used for things that certainly aren’t, such as receiving stolen funds. Indeed CIFAS believes a substantial proportion of these misuse of facility frauds are carried out by ‘money mules’ – potentially innocent people recruited by the fraudster, so that the crook can use their account to launder money.

    So there are now three ways that these criminals can attack your identities. They can impersonate you, hijack your accounts, or even trick you into using your details as a shield for their dodgy antics!

    More: Check your credit report | Crackdown on unsolicited texts and emails | American Express doubles cashback on Platinum Cashback credit card |

    Most Recent


    Comments



    • 12 February 2012

      Thanks for your advice, 'The Bank Manager'. I have asked him to find out what the Solicitor has done to further his case, we can then try to take it from there.

      REPORT This comment has been reported.
      0

    • 11 February 2012

      [I]GrannySandi[/I] - Banks owe [B]all[/B] customers a 'duty of care' and if the Solicitor reinforces that stance to your daughter's partner's Bank, then it has to declare the level of liability to an individual, who can prove they have taken all precautions to keep their personal information safe. Usually, the limitation is £50 and if the chap that had all of his details stolen through the post - as you advise he deals by post, over the counter or at an ATM (where his card could have been skimmed?) - he could suggest to the Bank that he had acted with all possible caution. It would be out of his jurisdiction to be able to monitor the post (that is the job of the Royal Mail), over the counter it is Bank staff who should ensure privacy, unless when he used his card at the counter he didn't take any precautions, but it is the ATM which is a strong possibility where he failed to cover his PIN. However, the Bank may suggest that even if the fraudsters got hold of his PIN, they were vigilant in targeting him for his home address and further personal details, so it may be that the Solicitor makes such enquiries to find out what information was provided to undertake the transaction and how the transfer took place. This information is readily available, as the Bank has to give out information/data stored on a retrieval system (I believe for a fee of about £10) and at least you can see what the 'file path' was that commenced the request, to the point where the funds were paid away. If this reflects that so many pieces of data had been obtained from the chap, then that would be where the Bank considers it has a case against him that he may not have shown a duty of care himself? This is a difficult situation, but the onus is on the Bank to prove that the partner had been negligent, not - I understand - for the partner to show he wasn't. [B]Good Luck[/B]

      REPORT This comment has been reported.
      0

    • 10 February 2012

      My daughter's partner does not have access to his account on-line, he just deals by post, over the counter or an an ATM. A couple of years ago someone at an internet cafe, who had somehow got hold of his details, requested on-line access to his account, got the passwords sent to him (the thief) via an email - not even through the post to his home address(!), opened another account in the partners name in a French Bank, got his savings sent there and then on to another account in the Caribbean where the trail went cold. The crime wasn't discovered until he wanted to transfer some savings to his current account. The crime was reported to the police who did at least investigate it as far as the Caribbean, and gave it a crime number. The "B" bank blamed the daughter's partner and refused to repay the loss saying the security in place at the time was adequate - despite that they had given the thief everything he needed to gain access via an unregistered (with them) email and did not question the unusual activity. He has had a solicitor working on it but doesn't appear to have got far - even after all this time. It was around £10K - not an insignificant sum to him.

      REPORT This comment has been reported.
      0

    Do you want to comment on this article? You need to be signed in for this feature

    Most Popular

    Copyright © lovemoney.com All rights reserved.

     

    loveMONEY.com Financial Services Limited is authorised and regulated by the Financial Conduct Authority (FCA) with Firm Reference Number (FRN): 479153.

    loveMONEY.com is a company registered in England & Wales (Company Number: 7406028) with its registered address at First Floor Ridgeland House, 15 Carfax, Horsham, West Sussex, RH12 1DY, United Kingdom. loveMONEY.com Limited operates under the trading name of loveMONEY.com Financial Services Limited. We operate as a credit broker for consumer credit and do not lend directly. Our company maintains relationships with various affiliates and lenders, which we may promote within our editorial content in emails and on featured partner pages through affiliate links. Please note, that we may receive commission payments from some of the product and service providers featured on our website. In line with Consumer Duty regulations, we assess our partners to ensure they offer fair value, are transparent, and cater to the needs of all customers, including vulnerable groups. We continuously review our practices to ensure compliance with these standards. While we make every effort to ensure the accuracy and currency of our editorial content, users should independently verify information with their chosen product or service provider. This can be done by reviewing the product landing page information and the terms and conditions associated with the product. If you are uncertain whether a product is suitable, we strongly recommend seeking advice from a regulated independent financial advisor before applying for the products.