One Direction ticket scam: how to spot a fake ticket site

Fans of the boy band are becoming victims of scam ticket websites. So how can you make sure you're only buying genuine tickets?
Fans of the boy band One Direction, or 1D as they’re known, have been warned to be vigilent as several fake ticketing websites have appeared, attempting to sell fraudulent gig tickets.
The band played at The Brits last week and have just kicked off a world tour, meaning desperate fans will do anything to get hold of tickets.
Fraudsters are cashing in on the desperation of some ‘Directioners’ who have fallen victim to websites selling fake tickets.
Scam artists target fans
It’s almost impossible to get tickets when a major pop star or band goes on tour as those on the legitimate websites tend to sell out fast.
Last week it was Beyoncé tickets which sold out in minutes, while last year it was the same for Glastonbury. But many fans who miss out on official tickets will then become victims of fraud because they will buy fake tickets from third-party websites.
In many cases duplicate or copycat websites will look almost identical to legitimate sites so it’s pretty difficult to spot.
Scam phone lines, fake websites and spyware which infects a computer when opened are all common tactics the con artists use to cash in on desperate fans trying to get tickets to sold out shows.
These scams normally involve a customer being tricked into paying for tickets and then never receiving them, being told to meet someone who doesn’t turn up or receiving tickets which are fakes.
How to spot a ticket scam
Ticket scams are an easy way for con artists to make some extra cash because they play on people’s desperation. But in order to tackle this crime, it’s important to remain alert to potential threats and to report any sites which you think may be fraudulent.
If it’s too good…
The classic mantra to remember with ticket scams is - if it sounds too good to be true, it probably is.
Take a sold-out tour, or a tour where official tickets haven’t yet been released, if you see some available there's a pretty good chance they are fake. In the same way you should be wary of tickets which vary widely in price to the original ticket value.
Official re-selling sites do exist, such as Viagogo or Seatwave, but you’re going to have to pay a lot more going through them.
Fake websites
When you visit a website always check that payment pages have a padlock symbol on the screen and that the address contains ‘https://’.
You can also check with Action Fraud if you’re worried as it has a list of known fraudulent website addresses.
Spelling and grammar mistakes
Another sign of a fake is when a website or email is full of mistakes. Although the website may look official, always double check everything as images such as logos may also not match the original.
There should also be a registered address and phone number so you could always call this first and Google the company name and the address before you go ahead with a ticket purchase.
Pay by credit card
When buying tickets you’ll have more protection if you pay with a credit card, as explained in Section 75 of the Consumer Credit Act 1974. This is because the credit card provider will be jointly liable for the goods (if they are worth more than £100).
You can read more about how you're protected by this act iin our piece - Don't be fobbed off by your credit card company.
More on scams:
How I nearly fell for a ticket scam
Hackers target more than eight million computers
Watch out for these HMRC tax refund scams
Avoid this buying "off-plan" scam
This computer 'virus' scam will cost you big
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Comments
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'When you visit a website always check that payment pages have a padlock symbol on the screen and that the address contains ‘https://’.' Just how much does that really prove? If you want a padlock and https it takes seconds and costs a few pounds. It means that there is a certificate that agrees with the site name. Nothing else. No guarantee that the site is either genuine, or safe.
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No doubt the comments here will be full of (not so) witty remarks about the value of One Direction tickets but the point here is the fake site and the scam, it can apply to any artist. In my experience, the only way to get a ticket that is not hugely inflated over face-value is by being on the ticket agency website when the tickets go on sale. They are not "impossible to get" there are tens of thousands available but they sell quickly. The other way is to watch eBay in the last week or so before the show. There are often people offloading tickets that they can't use and as they get desperate to sell, the prices can be reasonable. However, this is about supply and demand so doesn't always work. Viragogo and Seatwave work but can be expensive. Sometimes that's the only way to get a ticket if you're desperate..
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Spelling and grammar mistakes are signs of a fake and/or scam website? That coming from Lovemoney.com is really quite funny. To add to the previous comment - if you buy a 100% genuine One Direction concert ticket from a 100% genuine ticket seller, you have [b]still[/b] been 100% scammed.......
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04 March 2013