Japan is perhaps the least enthusiastic country when it comes to accepting tips. It prides itself on giving excellent service by default, with no need for additional financial incentives. Giving extra money here can be embarrassing or even cause offence. Hotel staff will politely decline such offers, and restaurant staff typically prefer to receive words of thanks. That said, more expensive establishments may add a service charge of 10-15% to the bill, so long as they’ve made clear on the menu that this is the rule.
In 2021 an initiative called the Tip Project tried to introduce US-style tipping culture to Japan, partly as an attempt to help the hospitality sector recover after the pandemic. It received a very hostile reception and was abandoned two years later.
One exception to Japan’s discomfort over tipping is on special occasions such as weddings or funerals. Then, staff may accept a payment for having executed their duties to perfection. Also, when staying in a ryokan, an ancient and traditional Japanese inn featuring tatami-matted floors and futon beds, you may tip the server. However, even in these examples, the customer needs to exercise great caution; payment needs to be made discretely and not in public, with the money placed in an envelope specially designed for the purpose.
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