Most UK stores offer 'click and collect' services, including Tesco, Sainsbury’s, and Argos. Here, we explain how each works, including any costs, minimum spend required and how long you have to pick up your items.
Sections
Why click & collect?
If you’re not keen to visit the shops and are struggling to get an online delivery slot, you do have another option.
Many supermarkets offer click and collect services, which provides the convenience of shopping online at little to no extra cost.
It’s the perfect middle ground for many and is particularly helpful during the pandemic, as people may want to maintain social distancing for the foreseeable future.
But with stores operating different policies, including minimum spend, length of slots and cost of collection, it’s worth checking with your local supermarket or retailer before ordering anything.
We’ve made it easy for you by breaking down click and collect services at six major retailers, including some of the main supermarkets.
But before you do your shop, don't forget to check out our weekly roundup of the best supermarket deals.
Argos
Which stores offer click & collect?
Argos offers click and click services at hundreds of its stores. You can buy an item online and collect in store – find your local branch by using the store locator.
Is there a minimum spend?
There is no minimum spend.
How much does it cost?
The service is free – although you can’t pick up very large or potentially hazardous items. These items will be marked as ‘home delivery only’ online.
What do I need in order to collect my shopping?
You’ll need your reference number and collection code when you collect the item. Argos says you cannot reserve items and pay in-store at this time.
How long do I have to collect my item?
You can usually collect an item the same or next day – you should receive a text or email when your package is ready for collection.
You’ll then have a seven-day window in which to pick up your items, although you can extend this via your online account.
Asda
Which stores offer click & collect?
There are hundreds of click & collect locations across the UK – to find your nearest, use the store locator.
Is there a minimum spend?
There’s no minimum spend for Asda’s Express service, which allows you to collect your order within four hours (a £3.50 fee applies).
If you want your groceries more than four hours after you order or the next day, you must spend at least £25 or pay a minimum basket charge of £4 (a £1.50 or 50p fee also applies).
How much does it cost?
A £3.50 charge applies for the Express service, £1.50 for same-day collection (more than four hours after ordering) or 50p for standard click and collect slots.
What do I need in order to collect my shopping?
When you use Asda’s click and collect service, you’ll have the option to either pick up in-store, from a locker or even from an Asda petrol station. You can check in up to 30 minutes before your allocated slot – simply tap ‘I am on my way’ when prompted by the app.
If you’re picking up in store, you simply bring along either your order confirmation, payment card or ID.
If you opt for locker collection, your shopping will be stored in temperature-controlled lockers. All you need to do is scan or tap in your unique code, which you’ll receive in your order confirmation, to pick up your shopping.
How long do I have to collect my shopping?
Asda offers one-hour collection slots.
What about shopping bags?
You don’t have the option to add carrier bags to your order.
Extra information
You can pick up items from George at an Asda collection point.
How to get your supermarket shopping delivered in an hour
Boots
Which stores offer click & collect?
Click & collect is available at Boots stores across the UK. You should be notified of your nearest store and available date at checkout.
Is there a minimum spend?
There’s no minimum spend, although certain products aren’t available for collection – they’ll be highlighted in your basket online.
How much does it cost?
Click & collect is free for orders of £15 or more, otherwise, it costs £1.50.
If you place an order in store, it’s free. If you order by 8pm, you can usually pick up the item the next day after 12pm.
What do I need in order to collect my items?
You’ll need a copy of your order confirmation page, either printed or on your phone, and photo ID.
If you want someone else to collect your shopping, Boots suggests letting the store know – they should also bring the above documents.
How long do I have to collect the item?
Your order will be held in-store for 14 days before it is returned for a refund.
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Morrisons
Which stores offer click & collect?
Morrisons offers click & collect at hundreds of its stores. Check out this page to find out if your local Morrisons offers this service.
Is there a minimum spend?
You need to spend a minimum of £40 to qualify for click and collect.
How much does it cost?
Collection slot costs can vary, although many are free.
What do I need in order to collect my shopping?
You’ll need to bring your email or text message confirming your order is ready to collect. It should include a link that you need to use to notify Morrisons when you arrive.
Someone else can collect your order if they have the confirmation email or text and the order number.
You can also collect your shopping from a locker. You should receive a locker PIN code when your shopping is ready to collect.
How long will I have to collect my items?
Morrisons offers one-hour slots.
What about shopping bags?
Morrisons has confirmed your groceries won’t be packed in plastic bags, so it’s worth bringing some if you need them.
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Sainsbury’s
Which stores offer click & collect?
Click and collect is currently available at Sainsbury’s stores across the UK. Use the store locator to find out if your local store offers this service.
Is there a minimum spend?
Yes, you’ll need to spend £40 if you want to avoid a £4 minimum spend charge.
How much does it cost?
Sainsbury’s click & collect service is free for orders over £40 (a £4 fee will be added for orders under this amount).
For same-day collection orders, you need to spend £25 and there’s an extra £2 charge. If you spend less than £40, a £4 minimum basket charge will be added to your order.
What do I need in order to collect my shopping?
Sainsbury’s requires you to bring one of the following items:
- Your booking confirmation
- The debit or credit card used to place the order
- Valid photo ID
Someone else can collect your shopping for you if they bring the booking confirmation and ID and are over the age of 18.
How long will I have to collect my items?
Sainsbury’s offers one-hour slots.
What about shopping bags?
At the time of writing, Sainsbury’s says it’ll deliver food in crates, not carrier bags.
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Tesco
Which stores offer click & collect?
Tesco offers click and collect at hundreds of stores across the UK. You can find out whether your local branch offers this service by using their location tool.
Is there a minimum spend?
You need to spend at least £25 to qualify for click & collect – if you spend under this amount, you will be charged a minimum basket charge (£4).
How much does it cost?
It depends on the slot you choose as some cost as little as 25p, while other slots cost up to £2.
Many stores offer same-day collection, but this might not be possible due to high demand.
What do I need to collect my shopping?
You’ll need to be over the age of 18, and you’ll need either the order number or the card that was used to pay for the shopping.
If you use kerbside collection, you’ll need a smartphone to scan a QR code, or you can collect your shopping from a locker. Tesco will send a secure access code by email or text.
How long will I have to collect my items?
Tesco offers one-hour slots in which to collect your shopping.
What about shopping bags?
Tesco does not offer plastic bags for online orders.
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