Tesco expands Same Day Click and Collect grocery delivery service
Tesco Click and Collect customers who order before 9am can select a two-hour window to pick up their shopping.
Tesco has announced it is extending its Same Day Click and Collect service.
Customers are already able to order groceries by 1pm to collect after 4pm, but now an additional service will allow people who order before 9am to select a specific two-hour window to collect their order after midday.
The new service will be available at over 300 stores across the country from 13 March.
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Tesco has reported that more and more customers are taking advantage of its Click and Collect service, with a 20% increase over the past year.
Almost 10% of orders placed opt to collect their groceries on the same day.
“More customers than every are choosing to use our grocery Click and Collect service which is why we’ve decided to introduce a new same day collection slot,” says Adrian Letts, managing director of online at Tesco.
“We offer a range of ways to shop with Tesco and Click and Collect means customers can choose to pick up their shopping at a time and location that suits them, without having to hit the aisles themselves.”
Tesco also offers same day home deliver to customers living in certain parts of London and the South East.
Same Day Click and Collect has a fee of up to £4 depending on the time and day you want to collect your shopping unless you are a Delivery Saver customer.
|
Service |
Availability |
Cost |
|
Same Day Click and Collect |
Monday to Saturday |
£2-£4 |
|
Same Day Delivery |
London & South East Monday to Saturday |
£3-£7 |
|
Next Day Click and Collect |
Sunday to Friday |
£0-£2 |
|
Delivery Saver Customers |
|
All services are free |
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Comments
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Whenever you use Click and Collect from ANY supermarket, check your use-by dates carefully. Last weekend I found that two items from my Sainsbury's order were already on their use by dates. Had I shopped in store, these items would either have been taken off the shelves or would have been reduced. Pensioners like me use the service in order to do a week's shopping at a time and we expect that what we buy will last as long as possible. I complained on Sainsbury's Facebook page but have had no response as yet. The items were turkey burgers which I hastily froze but most annoying were 6 batch bread rolls, most of which had to be thrown out as they were already too stale to eat on the day following collection. Yes, maybe I could have done something else with them like make breadcrumbs, but it really should not have happened. It's not fair to dump almost out of date stock on people who order online.
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14 March 2017