Fake loveMONEY email scam claims ‘your password is about to expire’

We’ve spotted an email scam purporting to be from us that claims your email account password is set to expire in a matter of days. It’s a fake and you should delete it immediately.

Scammers are sending out “lovemoney.com” emails in a bid to con people out of their personal details.

We’ve seen a few variations, but all claim that “your password will expire” in a few days’ time. You can see a screengrab of one such scam mail below.

It’s vital you don’t click on any links and simply delete the emails as they’re designed to steal your personal information.

To be clear, loveMONEY has not been hacked, it’s merely a chancer mimicking our email address as their sender's name.

We’ll explain how to easily tell the difference between this fake and genuine loveMONEY emails a little further down.

What the fake lovemoney.com emails look like

As mentioned before, the scammers are claiming that failure to update your password to “avoid login interruptions”.

You can click on the image below to see a larger version, but in case it’s still unclear we’ve pasted the contents of the email beneath the image.

Fake lovemONEY email scam (Image: loveMONEY)

The fake text in full:

Your Email Account (your email address goes here) password is set to expire in 3 days, it will expire on.

8 Dec 2018.

We recommend you to click the Email Settings below to confirm your email password to avoid login interruptions.

Best Regards,

Note:Please do not ignore this message.

2018 ⓒ lovemoney.com account team.

How to tell it’s a scam

In truth this is far from the most sophisticated scam mail you’ll receive. The easiest way to spot it’s a scam is to look at the sender’s email address (rather than the name).

Highlighted below, you can see it has nothing to do with us at all – our emails will generally arrive from noreply@email.lovemoney.com.

Second, there are grammatical and spelling errors throughout, most notably on the large “email setings” bar.

Fake loveMONEY email scam warning (Image: Shutterstock)

What happens if you click

We should repeat at this point that you absolutely should not click on this obvious scam.

Even if you did so by mistake, any antivirus software worth its salt will immediately warn you’re being taken to an unsafe site.

To provide you with as much info as possible we ignored the warnings that popped up and clicked anyway (pic below) on a laptop we use specifically for such purposes, at which point we were taken to a URL for the site atlantiaiit.in/.

Fake lovemONEY scam landing page (Image: loveMONEY)

This is another clear sign we have nothing to do with this site. The page contains a fake Windows login, where the criminals will steal your details.

So to summarise, if you do receive any variation of the scam above it’s a fake, set up by criminals to steal your info, that has nothing to do with loveMONEY.

Online safety: avoid phishing, identity theft, hacking and other scams

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loveMONEY.com Financial Services Limited is authorised and regulated by the Financial Conduct Authority (FCA) with Firm Reference Number (FRN): 479153.

loveMONEY.com is a company registered in England & Wales (Company Number: 7406028) with its registered address at First Floor Ridgeland House, 15 Carfax, Horsham, West Sussex, RH12 1DY, United Kingdom. loveMONEY.com Limited operates under the trading name of loveMONEY.com Financial Services Limited. We operate as a credit broker for consumer credit and do not lend directly. Our company maintains relationships with various affiliates and lenders, which we may promote within our editorial content in emails and on featured partner pages through affiliate links. Please note, that we may receive commission payments from some of the product and service providers featured on our website. In line with Consumer Duty regulations, we assess our partners to ensure they offer fair value, are transparent, and cater to the needs of all customers, including vulnerable groups. We continuously review our practices to ensure compliance with these standards. While we make every effort to ensure the accuracy and currency of our editorial content, users should independently verify information with their chosen product or service provider. This can be done by reviewing the product landing page information and the terms and conditions associated with the product. If you are uncertain whether a product is suitable, we strongly recommend seeking advice from a regulated independent financial advisor before applying for the products.