Avoid this expensive rip-off!

ID theft is a becoming a big concern for many of us. But insurance policies which protects against it are a waste of money.
Growing fears of identity fraud have given banks and credit card companies the perfect selling opportunity: ID theft insurance. In fact, this type of protection looks like the policy du jour for seemingly providing peace of mind. But I don't think you should be too keen to jump on this particular bandwagon. Let's find out why.
If you're worried about ID theft, you're certainly not alone. According to Halifax Home Insurance's latest Peace of Mind index, ID theft is a major worry for 55% of people, second only to burglary (64%). It is cited as the main worry for those aged over 65.
And yes, if you become a victim of ID theft, there's no question it could be a very serious problem indeed. Fraudsters can obtain your personal information and identity without your knowledge, and then use it to open bank accounts or apply for credit in your name.
Clearing up the mess after your ID has been stolen and correcting your credit record can be a complex, time-consuming process. So, wouldn't it be sensible to insure against it?
Before I can answer this question, here's a bit more information on how ID theft insurance policies work:
How does identity theft insurance protect you?
In exchange for an annual premium of around £60 to £80, a typical ID theft insurance policy might include:
- Insurance which covers the cost of restoring your identity. Generally you'll get £50,000 to £60,000 worth of cover. This money can be used to pay legal fees, lost salary if you have to take time off work, rejected loan application fees and so on.
- Help from an identity theft 'expert'. This provides you with guidance and support if your identity is stolen.
- Free credit report alerts. This service will notify you of any significant changes in your credit report. You'll normally receive updates by text message or email.
- Free credit reports. Available online at any time.
- Valuable document registration. If important documents such as your passport are lost or stolen, the details will be kept on record for you.
- Passport and driving licence cover. Typically you might get £200 cover to replace lost or stolen documents.
- Protective registration. This isn't offered with all policies, but if you're at risk of identity fraud some companies will place a warning with fraud prevention organisation CIFAS to make sure extra checks are carried out before credit is granted in your name. This is known as protective registration.
This sounds like pretty good stuff, so what's my problem?
- You can get a free credit report yourself directly, from Experian.
- You can make a note of the details of important ID documents yourself quite easily.
- Replacing a passport typically only costs £72, while a replacement driving licence costs £17.50.
- You can buy protection registration yourself for £13.80 a year. More on this below.
Four more reasons why identity theft insurance isn't worth it
Firstly, the cover might look cheap but for the amount of protection on offer, ID theft insurance is actually pretty expensive relative to some other types of insurance.
Secondly - and I think most importantly - this insurance does not protect against any financial loss you might suffer as a result of ID theft. Surely, this is the biggest problem of all, so I fail to see the point of a policy which doesn't cover it.
Don't forget that money you lose as a result of fraudulent activity should be reimbursed by your bank or credit card provider in most cases anyway. Fraud is a crime, and as such fraud protection is high on the agenda of many financial services companies. As long as it cannot be proved that you acted negligently - such as keeping a record of your PIN with your credit card - you should be able to recover your losses from your bank or credit card provider.
Thirdly, figures from CIFAS revealed there were 77,642 cases of identity fraud recorded in 2008.* Although that might sound like a lot, ID theft is still a pretty rare crime. That means the chances of you actually having to claim are reasonably low.
And finally, CIFAS also say the squeeze on credit means fraudsters are now trying to create creditworthy fake identities rather than impersonating real people who may still be rejected for credit by lenders. This has caused the number of real live human victims recorded to fall.
In my opinion, it's far more sensible to simply take preventative measures to protect yourself from ID theft, rather than buying a costly insurance plan. Read Ten ways to avoid becoming a victim of ID fraud for our top tips on how to reduce the risk. There's also a scary (but potentially helpful) quiz you can do on this website - but bear in mind this site sells ID fraud insurance, so don't let the results give you nightmares. Use them to make positive changes to the way you store your data, instead. (Just don't be put off going to restaurants.)
Protective registration
While I'm very dubious about ID theft insurance, protective registration is a different kettle of fish. This is a preventative measure you can take if you know your identity has been stolen, or you feel you're at risk.
Protective registration can be obtained separately through CIFAS at a minimal cost of £13.80 a year without the need to buy an ID theft insurance plan. A warning will be flagged up on your credit file which ensures any CIFAS member (such as a bank or building society) will take extra precautions to make sure an application for credit or to open an account is genuine before it is granted. This could help to nip any problems in the bud.
But bear in mind that, while registration won't affect your credit rating, it does mean your own applications for credit could be delayed because of the additional checks. Find out more here.
*Figures include cases of false identity and identity theft.
You can get a free credit report from Experian here.
More: How to spot a scam | Six steps to avoid financial heartbreak
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I'm very happy with my identity theft insurance that I bought through my virgin credit card, as it offers the invaluable benefit of alerting me when something goes wrong. I'm on the 2nd year now, and something did go wrong, somebody got a mobile phone contract on my name with a different address and connected that address to mine on my credit file. After some phone calls and letters I managed to remove the fake address and all is well now. I can sleep at night knowing the moment something else will appear on my file, I will be notified. In addition I can view my credit file anytime I want at a fee of only £60 a year (£5 pm), with insurance, help, etc thrown in, for the price others charge just to allow you to see your file ONCE a month! Therefore I completely disagree with Jane Baker on this one!
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I appreciate that Experian are paying you guys a lot of money, but seriously, £60 to £80 per annnum is £5 to £6.66 per month - the "Free" Experian report that you guys constantly and misleadingly push is £6.99 a month after the initial 30 day trial - with everything provided by that included within the CHEAPER insurance price, how can it fail to be good value regardless of what else is included? Experian also charge you a further £5.95 rip off EVERY TIME you want to view your actual score - my PrivacyGuard subscription, at the exact same price £6.99 per month includes all the standard insurance stuff, along with my full experian credit report and my score updated daily. And then you're advising people to pay an addition £13.80 per year for protection registration when they could have it effectively for free, why?
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The money-grabbing financial institutions are trying to make it our problem that their systems are woefully insecure by charging us for the privilege of protecting our own identity. These schemes are a rip-off and border on protectionism. Let's look at the irony - we can't guarantee you'll be safe, so we'll charge you a premium to insure against theft or else, by Crikey, the consequences will be dire! The speil they use is scaremongering and they are profiting by getting us to pay for the very systems that it should be their responsibility to have in place. Obviously, they're looking for new revenue ruses to compensate for the money (our money) they lost through their further incompetence in managing their risk. Lastly, from a practical perspective, keeping your card details etc. up to date is virtually impossible - admin upon admin.
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12 November 2009