Shocking business decisions backtracked due to people power
Daniel Coughlin
31 October 2018
Companies that caved into customer pressure
Volkswagen
New Coke recipe revamp fail
Samuel West
Kleenex's "sexist" tissue name change
Kimberley-Clark
Bic's "Think like a man" ad uproar
Bic Pen/Facebook
Patak's lime pickle recipe change debacle
Patak's
Burger King's Chicken Fries comeback
Justin Sullivan/Getty Images
Coca-Cola's Surge resurgence
SURGE Movement/Facebook
Volkswagen hippie van redux
Volkswagen
Gap's redesigned logo fiasco
Gap Inc.
Pepsi's Kendall Jenner activist ad misfire
@kendallJenner/Instagram/PepsiCo
Taco Bell's boomerang burrito
Taco Bell
Amazon's Nazi Subway campaign controversy
Timothy A. Clary/AFP/Getty Images
Zara's "concentration camp" PJs upset
Zara
Zara's swastika handbag furore
@exceptions/Twitter
General Mills' French Toast Cereal relaunch
Sheila Fitzgerald/Shutterstock
Revolve's "fat-shaming" T-shirt drama
@florencegiven/Instagram/Revolve
Heinz's Salad Cream name change fail
Heinz
Loblaws' homegrown ketchup commotion
Cindy Ord/Getty Images
Nivea's "White is Purity" ad scandal
Nivea/Facebook
Heineken's "sometimes, lighter is better" ad gaffe
Heineken
Burberry's bonfire of the luxuries backlash
Shezimanezi/Shuttestock
Ringling Bros. and Barnum & Bailey's elephant phase-out
Nefali/Shutterstock
Walmart's "Impeach 45" merch climbdown
Walmart
Walmart's "Rope. Tree. Journalist." T-shirt outcry
Walmart
Diageo's Pimm's No. 6 back-pedal
Diageo
Alamo's NRA divorce
Tupungato/Shutterstock
New Adventure Travel's "sexist" bus ad
Benjamin Wright/PA
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