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93% of you would lie about this

According to one charity, the vast majority of us would lie to our boss about this, given the choice. But what is it - and why?

The troubled economy is not just taking a toll on our wallets – it’s doing a number on our mental health too.

According to a new study, stress is now the number one reason for work absences.

Sorry boss, I’m stressed

The report from the Chartered Institute of Personnel and Development (CIPD) and health insurance provider Simplyhealth makes for startling reading.

It discovered that for manual workers, stress is now at the same level as acute medical conditions (things like cancer), and has even overtaken musculoskeletal issues to take top spot in terms of causes of long-term absence. For non-manual workers, it’s now ahead of acute medical conditions.

And the reason for stress becoming such a problem is at least partly down to our troubled jobs market

I need my job!

As we reported last week, unemployment is now at its highest level in 17 years. While the government talks a good game about growth and supporting business, the fact is that we still have a bit more medicine to swallow before we are going to see much improvement.

And it’s job security – or rather a lack of it – which is causing such escalating stress levels. The report highlighted that there has been a particular increased in stress-related absences within public sector organisations. Indeed, 50% of public sector respondents reported an increase. Is this any great surprise when the government has announced cuts across all sorts of public sector departments, which will inevitably lead to at least some job losses?

So despite all this job insecurity, what can we be doing to keep our stress levels, and perhaps the stress levels of those who work for us, at a healthy level? And where do you stand if you need to take time off with stress?

Sick pay

The good news is that even if you do need time off due to stress, you should still get some form of pay.

Sick pay comes in two forms – company sick pay and statutory sick pay. Many employers offer their own sick pay scheme, so obviously you will need to check the terms of your contract to be clear on just what you are entitled to. However, generally you will need to provide some form of proof of sickness if you are off for more than a week, so will need to get a doctor’s note.

Alternatively, you may qualify for statutory sick pay, so long as you are sick for at least four days in a row, and have average weekly earnings of at least £102.

For more on how sick pay works, and your rights, check out the sick pay section of the Directgov website.

A big taboo

However, just admitting that you are suffering from stress is too much for many sufferers.

A study last year by the mental health charity Mind found that while one in five workers had had to call in sick due to stress, 93% of them lied about the real reason for the absence. Instead they blamed things like an upset stomach, housing issues, and even the illness of a loved one.

The role of employers

However, an interesting result of the Mind study was that employees do not want to lie about the stress they face – 70% want to be able to discuss stress with their bosses, with a third wanting their boss to make the first move and approach them once they begin exhibiting signs of strain.

Your employer has a legal obligation to try to identify any issues the firm may be having with work-related stress – this means taking steps to identify what in the workplace may lead to stress issues, and then working out ways to prevent this causing harm to the health of employees.

Obviously, what this means in practice will vary substantially from employer to employer. However, the CIPD has put together a really useful guide on how to tackle stress problems in the office, which I reckon is worth a read (opens as a PDF).

How to keep your staff stress-free

So what should bosses be doing to keep stress among staff to a minimum? There are a number of steps employers can take to keep the workplace a happy place to be:

  • Train your managers to identify risks, recognise when staff are suffering from stress, and ways that they can support those employees.
  • Manage your employee’s workloads, ensuring that no-one is expected to deliver more than they are capable of.
  • If staff work away from the office, ensure there is regular communication, with monthly meetings or catch-ups. This way you may be able to identify any potential problems at an early stage.
  • Offer plenty of training, and even a mentoring scheme, so that new employees understand the firm, and their responsibilities. This may also give an opportunity for them to highlight any concerns they have.
  • Ensure your office layout is conducive to your type of work. Would quiet spaces help, or should you allow music to be played? Would space dividers be appropriate?

Of course, it’s not just your employees that you need to keep stress-free, but yourself too!

What you can do yourself

However, don’t just leave it to the boss to deal with stress issues. Here are some simple things you can do:

  • Get your own priorities in place, and focus on them each day – do not get caught up with what other people may think, but rather focus on what you are working towards.
  • Surround yourself with things that may help you to reduce your stress levels, perhaps pictures of family, or a reminder of your next goal or holiday. Identify pieces of music which relax you.
  • Try to exercise regularly. Not only does exercise lead to the release of endorphins, but it also helps psychologically with the raising of confidence and self-esteem.

Many thanks to Advance Performance and IGF for their help with this article.

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  • 24 October 2011

    Something else needs to be mentioned here - take a good hard look at your finances - do you really need to earn all that money? Your health, and ultimately your life, is way, way more important than earning a few extra pounds. If you drop down dead due to work exhaustion/stress/etc - you can be replaced tomorrow, but how will your family cope? I was in a managerial position, getting loads of crap thrown at me from senior managers who had no idea of my workload - although the excuse was "there is always the free time between 3.30 and 5,30" which, strangely was also filled with everything else they expected me to do! Come appraisal time I was given 15 key tasks - as an addition to my normal workload, when i refused (I walked out of the appraisal) I was summonsed to a meeting with the head hierarchy whereupon I presented 4 sides of A4 covered with bullet points, each one representing a task I somehow 'inherited along the way'. I was sent on a time management course! Even the persdon running the TM course couldn't figure out how I was supposed to fit all my tasks into the day. Eventually I walked out - strange thing is, despite all the glossy brochures promising how staff would be looked after, exit interviews etc - no-one cared. We shuffled our finances, tightened our belts & I found a job earning much less, (take home £500 per month against £2000) but I no longer suffer back problems (stress), my hair has grown back (stress), I sleep soundly every night (stress), I enjoy every holiday, look forward to going & don't think about work until the morning I have to return, I no longer suffer regular bouts of cellulitis (stress), my bowels are now regular (stress) and I've even managed to regain control of my weight as I no longer need to comfort eat (stress), I've made new friends - I find it easier to socialise & I'm fairly certain I'll now live long enough to see my grandchildren grow up (if my boys ever get around to doing something about that!). Looking back, I feel that the stress I was under was 100% the creation of managers above me, they would sit on something until; it became desperate then chuck it down to me & expect results yesterday - I know this because a lot of the people I dealt with were amazed things were dragging on "I sent those papers out weeks ago" was the commonest thing I heard. I tired of apologising so laid the blame squarely with whoever the document was originally sent to - and despite me bending over backwards to move heaven and earth to get things done, the seniors never seemed to get the kick up the backside they so richly deserved. In fact, they got free health care, gym membership and company car options, my colleagues and I got all the crap. It's the rich wot gets the pleasure, it's the poor wot gets the blame. I always thought stress was a made-up thing to skive a few days off and even living through the hell I didn't realise what was going on. It was only the day after I walked out that I realised just what I'd been living through, believing I had to earn loads to live.

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  • 21 October 2011

    I agree WHOLEHEARTEDLY about working for yourself, if you can - it's life-changing. Anyway, my point is the implication in the article that 'Bosses' are the ones who have to do something about the stress of their 'workers'; and in any case, can we lose this old fashioned anachronistic terminology? How about managers and staff? OK, 'managers' are instrumental, sometimes in the causation, and certainly in being able to assist when stress is present, however, we seem to be forgetting that the managers themselves are often under as much, if not greater amounts of stress than the staff. In my experience, stress at or near the top can be immense. I don't speak as a stressed person, but rather as one who has witnessed it. Jon

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  • 20 October 2011

    Bengilda, I think you're missing the point a bit. (1) When you are under pressure and not capable of managing your workload, that isn't a problem you can resolve by sitting in your house and thinking about it. (2) Admitting that you are stressed or that you need help, isn't an easy thing to do, especially when you are in the midst of that experience (you may not even be aware). (3) Employees are responsible for completing the tasks they are set and for doing them to the best of their abilities. But, their managers or superiors are responsible for setting appropriate and realistic tasks, and for knowing and valuing strengths and weaknesses when setting tasks. Good managers, pre-empt situations which will cause stress by planning projects well and by regularly communicating with their employees. Those who just look at a situation where work isn't being done, or which is productive but with employees who are crying, rapidly losing or gaining weight, being aggressive or very subdued, and just think 'Oh well, if there's a problem, my colleagues will flag it up' are at best idiots and at worst abusive. This article didn't at any point deny that ultimately, stress is personal and responses to it can only be mastered by the person experiencing stress. However, it is frequently associated with work conditions and this article rightly addresses the point that it is impacting productivity and worker health. Therefore it is an area managers should be aware of and should be better skilled in tackling and addressing. Re: using weekends and evenings, that's a pretty moot point for most people I know, they can't take time off until the job is done so they can go months without weekends off and without holiday time allowed. This again is something which only their managers, who are the ones creating office norms, can alter. Additionally, boredom is an issue that should be tackled in the same way, as identified here: http://www.randsinrepose.com/archives/2011/07/12/bored_people_quit.html Employees can't always articulate their feelings or do not always feel safe to, good managers are also good observers, they spot issues before they are issues.

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