TV With That Broadband, Sir..?

Thinking of bundling your broadband in with your mobile, TV or landline? Guy Clapperton compares the best deals available.
A couple of weeks ago my colleague Szu Ping Chan investigated the various broadband options available and how much they cost.
Astute Fools will know, however, that there is more to broadband than just, well, broadband. You can have it with your TV, you can have it with a landline, you can have it with a mobile. you can even have it with a Playstation!
Here is a selection of the deals that are currently on offer:
Broadband with mobile phones
Many of the mobile phone providers will put broadband in with their phone offerings.
O2: From £7.50 a month. But if you're a heavy web user on your mobile you can get broadband on your landline for free.
Orange: £6 a month for the first three months, then £12 a month. This includes a Livebox, which is a wireless router to which you can attach Playstations and other networked games consoles.
Vodafone: A more expensive option at £14 a month but it includes calls to UK landlines. Check your existing phone bill and see whether it's going to save you money!
Broadband with TV
Broadband bundles which include cable or satellite television are becoming increasingly popular. But it is very difficult to compare like for like. Here are some of the more popular options:
- Tiscali TV: Sign up to Tiscali TV and broadband and you can have 60+ channels (although no doubt there's still won't be anything on) with phone minutes and broadband, including a free set top box, for £15.99 a month.
- BT Vision: BT announced earlier this year that you'd be able to get a Microsoft Xbox 360 Games Console instead of their standard set-top box. But this hasn't yet made it to the current offers on the BT website. Still, if you're a keen gamer and want to save the £190 it would cost you to buy the Xbox 360, this will be a good option for you when it materialises. For this or for BT's set-top box recorder you need BT Broadband.
- Sky: The grand-daddy of bundled offerings. Sky offered a phone service with its satellite TV early on. Sky TV with Sky Sports will cost you £36 a month and they'll chuck in broadband at no extra cost.
To get the most out of these offerings you'll need a decent television. If you want to play Xbox 360 games in high definition or to watch high-def material from Sky then you need a compatible television; have a look at the article on New TVs I wrote a few weeks back.
Extras, Extras.
You might also want to look at some of the freebies you can pick up at some of the independent outlets. Carphone Warehouse, for example, is currently offering a free laptop or a free Sony Playstation 3 when you take up AOL broadband.
A little warning
One final thought. Once a month, I bravely follow in fellow Fool Dr. David Kuo's footsteps and appear on BBC Radio London for a chat about technology, on the late show. On one recent appearance we had a caller who'd suffered a problem with her bundled Sky service, which included Internet, television and phone. You can guess what's coming. There was one problem and she lost the lot for a whole week.
Similarly, the comments on Szu Ping's article demonstrate just how important it is to consider your broadband provider's customer service track record.
We're here to save you some cash, but sometimes you have to remember: it's not just about the money!
More: Ditch BT And Save £118 A Year | Save £240 A Year With A Broadband Bundle | Save £203 A Year With A Dongle
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Comments
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algazr: not sure if you are still tuning in to this page, but if you are - I have used Eclipse Internet for a couple of years now and I have found them to provide a fast and reliable ADSL broadband service, their customer care is decent and their billing is accurate. [br/][br/]I have now left them but only because Be Unlimited provides an even faster service in my area and max speed is critical to me, so it's worth a risk. Haven't been using Be for very long. The people who answer their phones all speak with Russian accents, but if you are OK with that they seem to know their stuff. I have put some quite difficult technical challenges to them during set-up and they passed muster.
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I have looked into getting a cable-based broadband service to back up my phone-based ADSL broadband service (aftera tree knocked the phone ine down one day!). I was surprised and disappointed to find that Virgin does not have the right kind of cable system in my area to provide broadband, and doesn't intend to provide any anytime soon. Surprised because (a) there is a Virgin manhole cover right outside with cable TV gubbins in it and (b) this is Ashford, Middx - not exactly out in the sticks. Turns out that the cable TV gubbins under the manhole cover is analogue and for cable broadband I need there to be digital cable gubbins.[br/][br/]So be aware that you won't necessarily have the option of cable broadband with your cable TV, depending which area you live in. This may apply to other providers too.
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I used to have NTL-Virgin TV broadband. It cost up to £3 to get a human being on the phone to complain about a service failure. Invariably they blamed my equipment especially as I did not use Outlook Express for emails. Every time it was a matter of waiting sometimes days until they corrected the fault at their end. Their technical support did not know that they have lots of servers and that the servers for web mail were not the same ones that dealt with POP mail. Disgusted, I left. Now with Sky which is not perfect but gives more for less.
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27 September 2008