PayPal phishing scam: how to stay safe

A new PayPal 'unusual activity' phishing scam has been spotted doing the rounds. Watch out for these classic warning signs.

Another convincing PayPal email phishing scam is doing the rounds.

Though it’s a classic ‘unusual activity on your account’ scam, it looks like the real thing. It says that PayPal needs help resolving an issue with your account, so you’re temporarily restricted on what you can do with it.

To do this, you’ll need to log in to your ‘PayPal’ account to confirm your identity. The message says that your account access will remain limited until you ‘complete the necessary steps’.

It contains a link which will allow you to ‘review your account’ which will take you to a bogus, albeit genuine-looking, sign-in page.

What makes it convincing

Normally scam emails are littered with spelling and grammatical errors, but this one doesn’t have the same glaring errors.  

The design is slick and streamlined too, with no obvious indication the logo is a dud.

How to stay safe

Phishing emails are fairly common, but they also easy to spot if you keep an eye out for these red flags:

  • Look out for generic greetings like ‘Dear user’ or ‘Hello, PayPal member’. PayPal says that it will always address you using both names when it sends you an email;
  • Check the domain name of the sender’s email address. If it says anything other than @paypal.com, don't trust it;
  • Hover over the hyperlink in the email and it’s likely to be going to a dodgy address. Just make sure you don’t actually click on it;
  • If there’s time pressure on you to act, don't;
  • If you’re asked for any sensitive information like your credit card number or PIN, your full name or the answers to your security questions, be extra cautious. PayPal won’t ask you for this information over email.  

The only emails that will ask you to click a hyperlink are the ones which are asking you to reset your password or confirm an email address. However, you normally set this up yourself through PayPal so you’ll be fully aware of it.

If you receive this email, don’t click on any of the links. Instead, forward it to spoof@paypal.co.uk without changing the subject line or forwarding the message as an attachment. Delete the email after you’ve sent it off.

Think you might have already have been a victim of a scam? Read Identity theft: what to do if you fall victim to ID fraud for more. It'll also help to have a look at your credit report

Beware of these crafty cons:

How rogue tenants could sell YOUR home

16 devious scams - and how to spot them

WhatsApp: the 99p deal you must avoid

Comments


Be the first to comment

Do you want to comment on this article? You need to be signed in for this feature

Copyright © lovemoney.com All rights reserved.

 

loveMONEY.com Financial Services Limited is authorised and regulated by the Financial Conduct Authority (FCA) with Firm Reference Number (FRN): 479153.

loveMONEY.com is a company registered in England & Wales (Company Number: 7406028) with its registered address at First Floor Ridgeland House, 15 Carfax, Horsham, West Sussex, RH12 1DY, United Kingdom. loveMONEY.com Limited operates under the trading name of loveMONEY.com Financial Services Limited. We operate as a credit broker for consumer credit and do not lend directly. Our company maintains relationships with various affiliates and lenders, which we may promote within our editorial content in emails and on featured partner pages through affiliate links. Please note, that we may receive commission payments from some of the product and service providers featured on our website. In line with Consumer Duty regulations, we assess our partners to ensure they offer fair value, are transparent, and cater to the needs of all customers, including vulnerable groups. We continuously review our practices to ensure compliance with these standards. While we make every effort to ensure the accuracy and currency of our editorial content, users should independently verify information with their chosen product or service provider. This can be done by reviewing the product landing page information and the terms and conditions associated with the product. If you are uncertain whether a product is suitable, we strongly recommend seeking advice from a regulated independent financial advisor before applying for the products.